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Global CRM Analytics Market was valued US$ 7.98 Bn in 2019 and is expected to grow US$ 16.46 Bn by 2027, at a CAGR of 11.02 % during the forecast period.

Global CRM Analytics Market

The report study has analyzed the revenue impact of COVID-19 pandemic on the sales revenue of market leaders, market followers, and market disrupters in the report, and the same is reflected in our analysis.

Global CRM Analytics Market Definition:

CRM stands for “Customer Relationship Management.” CRM Analytics is a set of tools that collects and organizes customer interaction data. CRM analytics help in sales performance, customer service, and marketing activities. It helps in understanding customer behavior which includes customer profiles, their buying trends, customer feedback, and others.

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